Computers
HP EliteOne 840 G9 Intel® Core™ i5 i5-13500 60.5 cm (23.8") 1920 x 1080 pixels Touchscreen All-in-On
£1,800.46
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Product Details
Description
Be there even when you’re not
The HP EliteOne 840 AiO empowers your team to be at their best with experiences that delight users and IT. Featuring a new sleek design, the latest Intel processor[2], and packed with a new set of premium collaboration tools, it’s ready for all your demanding projects and virtual conferences.
The HP EliteOne 840 AiO empowers your team to be at their best with experiences that delight users and IT. Featuring a new sleek design, the latest Intel processor[2], and packed with a new set of premium collaboration tools, it’s ready for all your demanding projects and virtual conferences.
Key Features
- Intel Core™ i5-13500 (up to 4.8 GHz with Intel Turbo Boost Technology, 24 MB L3 cache, 14 cores, 20 threads)
- Windows 11 Pro
- 23.8" diagonal, FHD (1920 x 1080), touch, IPS, anti-glare, Low Blue Light, 250 nits, 72% NTSC, 60.5 cm (23.8") diagonal, FHD (1920 x 1080), touch, IPS, anti-glare, Low Blue Light, 250 nits, 72% NTSC
- Intel UHD Graphics 770
- 8 GB DDR5-4800 MT/s (1 x 8 GB), 512 GB PCIe NVMe™ M.2 SSD
Reasons To Buy
Windows 11
Work anywhere without compising on performance or security with Windows 11 powered by HP's collaboration and connectivity technology.Security is your top priority
The HP Wolf Pro Security Edition provides preconfigured enterprise-level PC protection for small and medium sized businesses.[4]HP Sure Sense
Malware is evolving rapidly and traditional antivirus can’t always recognize new attacks. Protect your PC against never-before-seen attacks with HP Sure Sense, which uses deep learning AI to provide exceptional protection against advanced malware.Fast and efficient wireless LAN
The portability of your PC and the reliability of a fast connection determines where you can work. Get a fast and reliable connection in dense wireless environments with gigabit-speed Wi-Fi 6.[6]Protect critical security processes
Keep your critical applications and processes running even if malware tries to shut them down with the self-healing protection of HP Sure Run.Browse confidently
Help protect your PC f websites and read only Microsoft Office and PDF attachments with embedded malware, ransomware, or viruses with hardware-enforced security f HP Sure Click.[8]Speed up the basics of IT management
The HP Manageability Integration Kit helps speed up image creation and management of hardware, BIOS, and security through Microsoft System Center Configuration Manager.[9]HP Auto Frame[5]
Bring your meetings to life powered by premium audio and video features.[4]Powerful Intel processor[2]
Multitask with ease thanks the latest Intel processor[2], massive storage, and agile DDR5 memory.Protected by HP Wolf Security
HP Wolf Pro Security Edition PCs interlace HP Sure Click Pro with HP Sure Sense Pro providing more in-depth coverage than the standard versions through a 1-year or 3-year user license with HP Support.[7] This creates a powerful, single solution that doesn’t require an IT-managed PC environment.Help protect our shared future
At least 50 percent of all plastic used in this PC is post-consumer recycled plastic.[7]Specifications
Display
Display diagonal*
60.5 cm (23.8")
Display resolution*
1920 x 1080 pixels
Touchscreen*
Yes
HD type*
Full HD
Native aspect ratio
16:9
Display brightness
250 cd/m²
Panel type
IPS
RGB colour space
NTSC
Anti-glare screen
Yes
Colour gamut
72%
Processor
Processor manufacturer*
Intel
Processor family*
Intel® Core™ i5
Processor generation
13th gen Intel® Core™ i5
Processor el*
i5-13500
Processor cores
14
Processor threads
20
Processor boost frequency
4.8 GHz
Performance cores
6
Efficient cores
8
Performance-core Max Turbo Frequency
4.8 GHz
Efficient-core Max Turbo Frequency
3.5 GHz
Performance-core base frequency
2.5 GHz
Efficient-core base frequency
1.8 GHz
Processor cache
24 MB
Processor cache type
L3
Processor base power
65 W
Maximum turbo power
154 W
Memory
Internal memory*
8 GB
Internal memory type
DDR5-SDRAM
Maximum internal memory*
64 GB
Memory slots
2
Memory slots type
SO-DIMM
Memory clock speed
4800 MHz
Memory layout (slots x size)
1 x 8 GB
Memory form factor
DIMM/SO-DIMM
Storage
Total storage capacity*
512 GB
Storage media*
SSD
Number of storage drives installed
1
Total SSDs capacity
512 GB
Number of SSDs installed
1
SSD capacity
512 GB
SSD interface
PCI Express
NVMe
Yes
SSD form factor
M.2
Optical drive type*
No
Graphics
Discrete graphics card*
No
Discrete graphics card el*
Not available
On-board graphics card*
Yes
On-board GPU manufacturer
Intel
On-board graphics card family
Intel® UHD Graphics
On-board graphics card el*
Intel UHD Graphics 770
Audio
Built-in speaker(s)*
Yes
Number of speakers
2
Speakers manufacturer
Bang & Olufsen
Built-in microphone
Yes
Camera
Built-in camera*
Yes
Total megapixels
5 MP
Infed (IR) camera
Yes
Network
Wi-Fi*
Yes
Top Wi-Fi standard*
Wi-Fi 6E (802.11ax)
Wi-Fi standards
Wi-Fi 6E (802.11ax)
WLAN controller manufacturer
Intel
WLAN controller el
Intel Wi-Fi 6E AX211
Antenna type
2x2
Ethernet LAN*
Yes
Ethernet LAN data rates
10,1000,100 Mbit/s
Network
Bluetooth*
Yes
Bluetooth version
5.3
Ports & interfaces
Ethernet LAN (RJ-45) ports
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity*
2
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity*
3
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity*
1
USB4 Gen 3x2 ports quantity*
1
USB 3.2 Gen 2x2 Type-C ports quantity
1
HDMI ports quantity*
1
HDMI version
1.4
DisplayPorts quantity
1
Combo headphone/mic port
Yes
Design
Colour name
Silver
Product colour*
Silver
Introduction year
2023
Country of origin
Czech Republic
Performance
Product type*
All-in-One PC
Market positioning
Business
Motherboard chipset
Intel Q670
Trusted Platform ule (TPM)
Yes
Trusted Platform ule (TPM) version
2.0
Windows Hello
Yes
Software
Operating system installed*
Windows 11 Pro
Pre-installed software
HP Notifications; HP PC Hardware Diagnostics UEFI; HP Support Assistant; HP Connection Optimizer; HP Privacy Settings; HP PC Hardware Diagnostics Windows; HP Desktop Support Utilities; MyHP; HP QuickDrop; HP Easy Clean; Touchpoint Customizer for Commercial; HP Easy Clean Keyboard Driver; HSA Fusion for Commercial; HSA Telemetry for Commercial
Bundled software
HP Wolf Pro Security Edition (3 years)
Processor special features
Intel® Turbo Boost Technology
Yes
Brand-specific features
HP speaker type
HP Dual Speakers
HP Support Assistant
Yes
HP front camera
HP Webcam 5MP
HP segment
Business
HP Security tools
Trusted Platform ule TPM 2.0 Embedded Security Chip shipped with Windows 10 (Common Criteria EAL4+ )(FIPS 140-2 Level 2 ); HP Sure Start; HP Secure Erase; HP Sure Click; HP Sure Sense; Absolute Persistence ule; HP Sure Admin; HP BIOSphere Gen6; HP Client Security Manager Gen7; HP Tamper Lock; HP Sure Run Gen6; HP Sure Recover Gen6; HP Plarform Certificate; Seamless Update Service; Secured-COre PC Disable; Windows Hello Enhanced SIgn-in Security (ESS) Enable
HP Management tools
HP Client Catalog (download); HP Driver Packs (download); HP Image Assistant (download); HP Client Management Script Liby (download); HP Connect for Microsoft Endpoint Manager; HP Manageability Integration Kit (download); HP Patch Assistant (download); HP CECP Enabled Configuration
HP GTIN (EAN/UPC)
197961476750
Power
AC adapter frequency
50 - 60 Hz
AC adapter input voltage
100 - 240 V
Weight & dimensions
Width (with stand)
539.6 mm
Depth (with stand)
238 mm
Height (with stand)
558.1 mm
Weight (with stand)
9.26 kg
Weight
9.26 kg
Package width
628 mm
Package depth
186 mm
Package height
675 mm
Package weight
12.5 kg
Operational conditions
Operating temperature (T-T)
10 - 35 °C
Operating relative humidity (H-H)
10 - 90%
Sustainability
Sustainability compliance
Yes
Sustainability certificates
ENERGY STAR, TCO
Sustainable technologies and materials
Ocean-bound plastic in speaker enclosure; 40% post-consumer recycled plastic; 30% ITE-derived closed loop plastic; Low Halogen; 80 Plus® Platinum power supplies available
Packaging content
Mouse included
Yes
Keyboard included
Yes
Other features
Chassis type
All-in-One
Display diagonal (metric)
60.5 cm
Display included
Yes
Intel® vPro™ Platform Eligibility
Yes
Manufacturer warranty
1 year (1/1/1) limited warranty includes 1 year of parts, labor and on-site repair. Terms and conditions vary by country.
Support service included
HP 3 Years Wolf Pro Security Edition Service. For terms and conditions, please visit &
Technical details
General Product Safety Regulation (GPSR) URL
Additional Information
| EAN/UPC | 197961476750 |
|---|---|
| MPN | 628D8ET#ABU |
| BRAND | HP |
Disclaimer
[2] Multicore is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit f use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering, branding and/or naming is not a measurement of higher performance.
[4] Requires Windows 11 OS.
[4] This product includes a three (3) year license of HP Wolf Pro Security Edition which includes HP Sure Click Pro and HP Sure Sense Pro. The HP Wolf Pro Security Edition software is licensed under the license terms of the HP End User License Agreement (EULA) that can be found at: as ified by the following: “7. Term. Unless otherwise terminated earlier pursuant to the terms contained in this EULA, the license for the HP Wolf Pro Security Edition (HP Sure Sense Pro and HP Sure Click Pro) is effective upon activation and will continue for thirty six (36) months thereafter (“Initial Term”). At the end of the Initial Term you may either (a) purchase a renewal license for the HP Wolf Pro Security Edition f HP.com, HP Sales or an HP Channel Partner, or (b) continue using the standard versions of HP Sure Click and HP Sure Sense at no additional cost with no future software updates or HP Support.”
[5] Requires myHP application and Windows OS.
[6] HP Wolf Security for Business requires Windows 10 or 11 Pro and higher, includes various HP security features and is available on HP Pro, Elite, Workstation, and RPOS products. See product details for included security features and OS requirements.
[6] Wireless access point and internet service required and sold separately. Availability of public wireless access points limited. Wi-Fi 6 is backwards compatible with prior 802.11 specs. The specifications for Wi-Fi 6 (802.11ax) are draft and are not final. If the final specifications differ f the draft specifications, it may affect the ability of the PC to communicate with other 802.11ax devices. Wi-Fi supporting gigabit speeds is achievable with Wi-Fi 6 (802.11ax) when transferring files between two devices connected to the same router. Requires a wireless router, sold separately, that supports 160MHz channels.
[7] HP Wolf Pro Security Edition (including HP Sure Click Pro and HP Sure Sense Pro) is available preloaded on select SKUs and, depending on the HP product purchased, includes a paid 1-year or 3-year license. The HP Wolf Pro Security Edition software is licensed under the license terms of the HP Wolf Security Software - End-User license Agreement (EULA) that can be found at: as that EULA is ified by the following: “7. Term. Unless otherwise terminated earlier pursuant to the terms contained in this EULA, the license for the HP Wolf Pro Security Edition (HP Sure Sense Pro and HP Sure Click Pro) is effective upon activation and will continue for either a twelve (12) month or thirty-six (36) month license term (“Initial Term”). At the end of the Initial Term you may either (a) purchase a renewal license for the HP Wolf Pro Security Edition f HP.com, HP Sales or an HP Channel Partner, or (b) continue using the standard versions of HP Sure Click and HP Sure Sense at no additional cost with no future software updates or HP Support.
[8] HP Sure Click supports Microsoft Internet Explorer and Chium™. Supported attachments include Microsoft Office (Word, Excel, PowerPoint) and PDF files in read only e, when Microsoft Office or Adobe Acrobat are installed.
[9] HP Manageability Integration Kit can be downloaded f
Technical specification disclaimers:
For full Intel️ vPro️ functionality, Windows 11 Pro 64 bit, a vPro supported processor, vPro enabled chipset, vPro enabled wired LAN and/or WLAN card and TPM 2.0 are required. Some functionality requires additional 3rd party software in order to run. See .
Your product does not support Windows 8 or Windows 7. In accordance with Microsoft’s support policy, HP does not support the Windows 8 or Windows 7 operating system on products configured with Intel and AMD 7th generation and forward processors or provide any Windows 8 or Windows 7 drivers on .
Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit f use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering, branding and/or naming is not a measurement of higher performance.
Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit f use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering, branding and/or naming is not a measurement of higher performance.
Intel Turbo Boost performance varies depending on hardware, software and overall system configuration. See for more information.
DDR5 memory ules support data transfer rates up to 5600 MT/s on i5-14600, i7-14700, and i9-14900 processors. All other processors support up to 4800 MT/s, following Intel’s design guideline. Actual data rate is determined by the system configuration.
All memory slots are customer accessible / upgradeable.
For storage drives, GB = 1 billion bytes. TB = 1 trillion bytes. Actual formatted capacity is less. Up to 30 GB (for Windows) of disk is reserved for system recovery software.
Sold separately or as an optional feature.
HP Connect for Microsoft Endpoint Manager is available f the Azure Market Place for HP Pro, Elite, Z and Point-of-Sale PCs managed with Microsoft Endpoint Manager. Subscription to Microsoft Endpoint Manager required and sold separately. Network connection required.
HP Patch Assistant available on select HP PCs with the HP Manageability Kit that are managed through Microsoft System Center Configuration Manager. HP Manageability Integration Kit can be downloaded f .
HP Manageability Integration Kit can be downloaded f
myHP requires Windows OS.
HP Quick Drop requires Internet access and Windows 10 or higher PC preinstalled with HP QuickDrop app and either an Android device (phone or tablet) running Android 7 or higher with the Android HP QuickDrop app, and /or an iOS device (phone or tablet) running iOS 12 or higher with the iOS HP QuickDrop app.
HP Support Assistant requires Windows and Internet access.
HP Smart Support automatically collects the telemetry necessary upon initial boot of the product to deliver device-level configuration data and health insights and is available preinstalled on select products, thru HP Factory Configuration Services; or it can be downloaded. For more information about how to enable HP Smart Support or for download, please visit
HP Sure Click requires Windows 10 Pro or higher or Enterprise. See for complete details.
HP Sure Sense is available on select HP PCs with Windows 10 Pro, Windows 10 Enterprise, Windows 11 Pro, or Windows 11 Enterprise OS.
HP Sure Run Gen5 is available on select HP PCs and requires Windows 10 and higher.
HP Sure Recover Gen5 with Embedded Reimaging is an optional feature which requires Windows 10 and higher must be configured at purchase. You must back up important files, data, photos, videos, etc. before use to avoid loss of data. Network based recovery using Wi-Fi is only available on PCs with Intel Wi-Fi ule.
HP Sure Start Gen7 is available on select HP PCs and requires Windows 10 and higher.
HP Sure Admin requires Windows 10 or higher, HP BIOS, HP Manageability Integration Kit f and HP Sure Admin Local Access ator smartphone app f the Android or Apple store.
HP Client Security Manager Gen7 requires Windows and is available on the select HP Elite and Pro PCs.
HP BIOSphere Gen6 features may vary depending on the platform and configuration.
HP Secure Erase for the methods outlined in the National Institute of Standards and Technology Special Publication 800-88 "Clear" sanitation method. HP Secure Erase does not support platforms with Intel Optane™.
Absolute ule is shipped turned off and can only be activated with the purchase a license subscription and full activation of the software agent. License subscriptions can be purchased for terms ranging multiple years. Service is limited, check with Absolute for availability outside the U.S. Certain conditions apply. For full details visit: .
External power supplies, WWAN ules, power cords, cables and peripherals excluded. Service parts obtained after purchase may not be Low Halogen.
Percentage of ocean-bound plastic contained in each component varies by product.
Recycled plastic content percentage is based on the definition set in the IEEE 1680.1-2018 standard.
ITE Derived Closed Loop Plastic percentage is based on the definition set in the IEEE 1680.1-2018 standard.
Starting f November 1st 2023, all shipments will require Windows to be installed on SSD to provide users a better experience. HDD can only be configured as additional data drives and not the boot drive.
Wireless access point and internet service required and sold separately. Availability of public wireless access points limited. Wi-Fi 6 is backwards compatible with prior 802.11 specs.
The HP 800 G9 All-in-one requires Intel 13th Gen processor to support Wi-Fi 6E and requires a Wi-Fi 6E router, sold separately, to function in the 6GHz band. Availability of public wireless access points limited. Wi-Fi 6E is backwards compatible with prior 802.11 specs. Available in countries where Wi-Fi 6E is supported. For HP 800 G9 All-in-one without Intel 13th Gen processors, the product does not support Wi-Fi 6E standard and does not operate under 6GHz band. The product is compatible with 6GHz and other routers, sold separately, which have capability to operate in 2.4GHz and 5GHz, in compliance with Wi-Fi 6 and prior 802.11 specs. The actual throughput depends on network condition and router configuration. Internet service required and public wireless access points are limited.add:Wireless access point and Internet service required and sold separately. Availability of public wireless access points limited. Wi-Fi 7 (802.11BE) functionality requires Windows 11 2024, Intel Core ™ 14th gen processors, and a Wi-Fi 7 router, sold separately. Wi-Fi 7 is backwards compatible with prior 802.11 specs. Available in countries where Wi-Fi 7 is supported. The specification for 802.11BE is a draft specification and is not final. If the final specification differs f the draft specification, it may affect the ability of the device to communicate with other 802.11BE devices.
This product includes a three (3) year license of HP Wolf Pro Security Edition which includes HP Sure Click Pro and HP Sure Sense Pro. The HP Wolf Pro Security Edition software is licensed under the license terms of the HP End User License Agreement (EULA) that can be found at: as ified by the following: “7. Term. Unless otherwise terminated earlier pursuant to the terms contained in this EULA, the license for the HP Wolf Pro Security Edition (HP Sure Sense Pro and HP Sure Click Pro) is effective upon activation and will continue for thirty six (36) months thereafter (“Initial Term”). At the end of the Initial Term you may either (a) purchase a renewal license for the HP Wolf Pro Security Edition f HP.com, HP Sales or an HP Channel Partner, or (b) continue using the standard versions of HP Sure Click and HP Sure Sense at no additional cost with no future software updates or HP Support.”
A product carbon footprint is defined as the total amount of greenhouse gases emitted directly and indirectly by a product over its lifetime. Greenhouse gas emissions are reported as global warming potential for 100-year time horizon (GWP-100) in units of CO2 equivalence. Calculations are done in accordance with 14040 & 14044. Individual values may not sum to total due to rounding.
[4] Requires Windows 11 OS.
[4] This product includes a three (3) year license of HP Wolf Pro Security Edition which includes HP Sure Click Pro and HP Sure Sense Pro. The HP Wolf Pro Security Edition software is licensed under the license terms of the HP End User License Agreement (EULA) that can be found at: as ified by the following: “7. Term. Unless otherwise terminated earlier pursuant to the terms contained in this EULA, the license for the HP Wolf Pro Security Edition (HP Sure Sense Pro and HP Sure Click Pro) is effective upon activation and will continue for thirty six (36) months thereafter (“Initial Term”). At the end of the Initial Term you may either (a) purchase a renewal license for the HP Wolf Pro Security Edition f HP.com, HP Sales or an HP Channel Partner, or (b) continue using the standard versions of HP Sure Click and HP Sure Sense at no additional cost with no future software updates or HP Support.”
[5] Requires myHP application and Windows OS.
[6] HP Wolf Security for Business requires Windows 10 or 11 Pro and higher, includes various HP security features and is available on HP Pro, Elite, Workstation, and RPOS products. See product details for included security features and OS requirements.
[6] Wireless access point and internet service required and sold separately. Availability of public wireless access points limited. Wi-Fi 6 is backwards compatible with prior 802.11 specs. The specifications for Wi-Fi 6 (802.11ax) are draft and are not final. If the final specifications differ f the draft specifications, it may affect the ability of the PC to communicate with other 802.11ax devices. Wi-Fi supporting gigabit speeds is achievable with Wi-Fi 6 (802.11ax) when transferring files between two devices connected to the same router. Requires a wireless router, sold separately, that supports 160MHz channels.
[7] HP Wolf Pro Security Edition (including HP Sure Click Pro and HP Sure Sense Pro) is available preloaded on select SKUs and, depending on the HP product purchased, includes a paid 1-year or 3-year license. The HP Wolf Pro Security Edition software is licensed under the license terms of the HP Wolf Security Software - End-User license Agreement (EULA) that can be found at: as that EULA is ified by the following: “7. Term. Unless otherwise terminated earlier pursuant to the terms contained in this EULA, the license for the HP Wolf Pro Security Edition (HP Sure Sense Pro and HP Sure Click Pro) is effective upon activation and will continue for either a twelve (12) month or thirty-six (36) month license term (“Initial Term”). At the end of the Initial Term you may either (a) purchase a renewal license for the HP Wolf Pro Security Edition f HP.com, HP Sales or an HP Channel Partner, or (b) continue using the standard versions of HP Sure Click and HP Sure Sense at no additional cost with no future software updates or HP Support.
[8] HP Sure Click supports Microsoft Internet Explorer and Chium™. Supported attachments include Microsoft Office (Word, Excel, PowerPoint) and PDF files in read only e, when Microsoft Office or Adobe Acrobat are installed.
[9] HP Manageability Integration Kit can be downloaded f
Technical specification disclaimers:
For full Intel️ vPro️ functionality, Windows 11 Pro 64 bit, a vPro supported processor, vPro enabled chipset, vPro enabled wired LAN and/or WLAN card and TPM 2.0 are required. Some functionality requires additional 3rd party software in order to run. See .
Your product does not support Windows 8 or Windows 7. In accordance with Microsoft’s support policy, HP does not support the Windows 8 or Windows 7 operating system on products configured with Intel and AMD 7th generation and forward processors or provide any Windows 8 or Windows 7 drivers on .
Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit f use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering, branding and/or naming is not a measurement of higher performance.
Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit f use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering, branding and/or naming is not a measurement of higher performance.
Intel Turbo Boost performance varies depending on hardware, software and overall system configuration. See for more information.
DDR5 memory ules support data transfer rates up to 5600 MT/s on i5-14600, i7-14700, and i9-14900 processors. All other processors support up to 4800 MT/s, following Intel’s design guideline. Actual data rate is determined by the system configuration.
All memory slots are customer accessible / upgradeable.
For storage drives, GB = 1 billion bytes. TB = 1 trillion bytes. Actual formatted capacity is less. Up to 30 GB (for Windows) of disk is reserved for system recovery software.
Sold separately or as an optional feature.
HP Connect for Microsoft Endpoint Manager is available f the Azure Market Place for HP Pro, Elite, Z and Point-of-Sale PCs managed with Microsoft Endpoint Manager. Subscription to Microsoft Endpoint Manager required and sold separately. Network connection required.
HP Patch Assistant available on select HP PCs with the HP Manageability Kit that are managed through Microsoft System Center Configuration Manager. HP Manageability Integration Kit can be downloaded f .
HP Manageability Integration Kit can be downloaded f
myHP requires Windows OS.
HP Quick Drop requires Internet access and Windows 10 or higher PC preinstalled with HP QuickDrop app and either an Android device (phone or tablet) running Android 7 or higher with the Android HP QuickDrop app, and /or an iOS device (phone or tablet) running iOS 12 or higher with the iOS HP QuickDrop app.
HP Support Assistant requires Windows and Internet access.
HP Smart Support automatically collects the telemetry necessary upon initial boot of the product to deliver device-level configuration data and health insights and is available preinstalled on select products, thru HP Factory Configuration Services; or it can be downloaded. For more information about how to enable HP Smart Support or for download, please visit
HP Sure Click requires Windows 10 Pro or higher or Enterprise. See for complete details.
HP Sure Sense is available on select HP PCs with Windows 10 Pro, Windows 10 Enterprise, Windows 11 Pro, or Windows 11 Enterprise OS.
HP Sure Run Gen5 is available on select HP PCs and requires Windows 10 and higher.
HP Sure Recover Gen5 with Embedded Reimaging is an optional feature which requires Windows 10 and higher must be configured at purchase. You must back up important files, data, photos, videos, etc. before use to avoid loss of data. Network based recovery using Wi-Fi is only available on PCs with Intel Wi-Fi ule.
HP Sure Start Gen7 is available on select HP PCs and requires Windows 10 and higher.
HP Sure Admin requires Windows 10 or higher, HP BIOS, HP Manageability Integration Kit f and HP Sure Admin Local Access ator smartphone app f the Android or Apple store.
HP Client Security Manager Gen7 requires Windows and is available on the select HP Elite and Pro PCs.
HP BIOSphere Gen6 features may vary depending on the platform and configuration.
HP Secure Erase for the methods outlined in the National Institute of Standards and Technology Special Publication 800-88 "Clear" sanitation method. HP Secure Erase does not support platforms with Intel Optane™.
Absolute ule is shipped turned off and can only be activated with the purchase a license subscription and full activation of the software agent. License subscriptions can be purchased for terms ranging multiple years. Service is limited, check with Absolute for availability outside the U.S. Certain conditions apply. For full details visit: .
External power supplies, WWAN ules, power cords, cables and peripherals excluded. Service parts obtained after purchase may not be Low Halogen.
Percentage of ocean-bound plastic contained in each component varies by product.
Recycled plastic content percentage is based on the definition set in the IEEE 1680.1-2018 standard.
ITE Derived Closed Loop Plastic percentage is based on the definition set in the IEEE 1680.1-2018 standard.
Starting f November 1st 2023, all shipments will require Windows to be installed on SSD to provide users a better experience. HDD can only be configured as additional data drives and not the boot drive.
Wireless access point and internet service required and sold separately. Availability of public wireless access points limited. Wi-Fi 6 is backwards compatible with prior 802.11 specs.
The HP 800 G9 All-in-one requires Intel 13th Gen processor to support Wi-Fi 6E and requires a Wi-Fi 6E router, sold separately, to function in the 6GHz band. Availability of public wireless access points limited. Wi-Fi 6E is backwards compatible with prior 802.11 specs. Available in countries where Wi-Fi 6E is supported. For HP 800 G9 All-in-one without Intel 13th Gen processors, the product does not support Wi-Fi 6E standard and does not operate under 6GHz band. The product is compatible with 6GHz and other routers, sold separately, which have capability to operate in 2.4GHz and 5GHz, in compliance with Wi-Fi 6 and prior 802.11 specs. The actual throughput depends on network condition and router configuration. Internet service required and public wireless access points are limited.add:Wireless access point and Internet service required and sold separately. Availability of public wireless access points limited. Wi-Fi 7 (802.11BE) functionality requires Windows 11 2024, Intel Core ™ 14th gen processors, and a Wi-Fi 7 router, sold separately. Wi-Fi 7 is backwards compatible with prior 802.11 specs. Available in countries where Wi-Fi 7 is supported. The specification for 802.11BE is a draft specification and is not final. If the final specification differs f the draft specification, it may affect the ability of the device to communicate with other 802.11BE devices.
This product includes a three (3) year license of HP Wolf Pro Security Edition which includes HP Sure Click Pro and HP Sure Sense Pro. The HP Wolf Pro Security Edition software is licensed under the license terms of the HP End User License Agreement (EULA) that can be found at: as ified by the following: “7. Term. Unless otherwise terminated earlier pursuant to the terms contained in this EULA, the license for the HP Wolf Pro Security Edition (HP Sure Sense Pro and HP Sure Click Pro) is effective upon activation and will continue for thirty six (36) months thereafter (“Initial Term”). At the end of the Initial Term you may either (a) purchase a renewal license for the HP Wolf Pro Security Edition f HP.com, HP Sales or an HP Channel Partner, or (b) continue using the standard versions of HP Sure Click and HP Sure Sense at no additional cost with no future software updates or HP Support.”
A product carbon footprint is defined as the total amount of greenhouse gases emitted directly and indirectly by a product over its lifetime. Greenhouse gas emissions are reported as global warming potential for 100-year time horizon (GWP-100) in units of CO2 equivalence. Calculations are done in accordance with 14040 & 14044. Individual values may not sum to total due to rounding.